9:00am – 6:00pm
Ways We Serve You
Fast shipping to all 50 states – We know the importance of timely and efficient deliveries!
We make understanding how to use and care for your equipment simple with our training programs.
Calibrations & Repair
Annual calibrations and Biomed services are available. Don’t let broken equipment affect your bottom line.
Sell Your Equipment
Are you looking to sell some of your existing equipment? Let us make that a pain-free process for you.
DELIVERY AND TRAINING
All new equipment will be backed by the standard manufacture warranty. We guarantee our reconditioned products to be free from defects in parts and workmanship for a period of 90 days from the original date of delivery.
Claims for transit damage or defective merchandise should be reported immediately upon receipt. Our warranty does not cover consequential damages, wear and tear, or damage caused by improper installation or misuse of product.
All custom/specialty orders will have a 35% restocking fee plus shipping both ways if returned in 30 days.
We will properly train your clinic’s personnel on how to safely operate your new equipment efficiently.
EQUIPMENT REPAIR & REFURBISHING
Extend the life of your equipment with expert repair and maintenance services from Arrowhead Medical. If you notice wear and tear on your equipment, or suspect errors in your readings – contact us. We’re your reliable source for repair of medical equipment, cardio / strength equipment, modalities and furnishing.
– We Restore & Repair Equipment To “Like New” Condition
– Parts Replacement Resources
– Circuit Board Repairs
– Instrument Calibration Services
– Routine Electrical & Safety Testing With Documentation
– Certified Biomedical Technicians
– Satisfaction Warranty Included
Don’t give up on crucial devices that have stopped working or worn equipment that could use a little cosmetic facelift. Let us help you get things back into excellent working and cosmetic condition. Our meticulous refurbishment process gets used equipment back in service, looking and operating “like new.”
We provides Electrical Safety Checks designed to verify that the medical equipment utilized in a Health/Rehabilitation clinic to ensure this equipment meets the IEC 60601-1 industry standards required by federal regulations. These BIOMES tests include the following:
Electrical Safety Analysis test (ESAT) – Identifies bad grounding in equipment that could adversely affect the patient.
Electrical Stimulation Output Test (ESOT) – Identifies voltage extremes that can affect a protocol in patient treatment that will affect a positive outcome.
Ultrasound Output Test (USOT) – Verifies ultrasound head operation and correct calibration. If a sound head is found bad, then it is noted with the customer and Vonco can assist the customer in arranging for a factory calibration n or replacement.
Traction Pull Test (TPT) – Verifies that an active traction head is providing the correct amount of pull force to the body and verifies the equipment is within limits and save to attach to the patient.
WHY CHOOSE US?
We utilize state of the art 3D CAD software to create illustrations which showcase the space design layouts. These drawings help customers make informed planning decisions prior to beginning the build-out.
To maximize your performance and revenue potentials, an SPH design team will work with you to review your project blueprints and recommend space layouts. This creates functionality, efficient user flow, and the most appropriate mix of equipment.
An SPH professional will further recommend the best placement for equipment by creating an Electrical Layout diagram. Electrical outages and burned fuse boxes from power outages are common problems when a wellness center is not set up properly. SPH will provide your architects with an Electrical Layout diagram in advance to specify where heavier machinery should go
As a part of our commitment, we will remain with you every step of the way until your CCRC facility is complete – no dock to dock freight services, no third party delivery companies.
Our highly trained team will assure that each piece of equipment is delivered without damage, professionally set-up, and installed in your facility. Our SPH delivery team also removes all packaging, and the materials are properly removed and disposed of. Our team will test each piece of equipment to ensure that all the equipment is functional and in working order. If there is ever a problem of any kind with a machine, it will be immediately tested and replaced if necessary!
The consultation process is one of the most crucial steps in creating a successful CCRC, and a well-utilized wellness center. Our SPH team of professionals will assist your staff from the beginning steps to the opening of your facility, to ensure that every phase is completed in a timely manner. Based on a thorough evaluation of the size of your facility, the number of residents, surrounding areas, and other factors, we will recommend the best layout for your senior living community.
We select only the best equipment brands available within the senior market. Once we have created a comprehensive list of specific senior-friendly equipment, we will meet with your staff to ensure that all the individual needs of your residents are met. Proper equipment is critical to the success of the therapeutic wellness center.
Eliminating common problems
Our extensive knowledge of the senior market allows SPH to help our customers eliminate some of the most common problems associated with building a CCRC facility.
Our CCRC facilities are able to offer better functionality for seniors because they are designed with:
- A well-balanced Equipment to Resident Ratio
- Senior-Friendly Equipment that minimizes Injury Risks
- Innovative technology that increases senior independence
- A Comfortable, engaging, and uplifting designed environment
- Functional layouts and designs which increase maximum use of multiple residents without causing or creating flow issues by users
Now that your wellness center is completed, our team will train your staff regarding the proper use and safety features of each piece of equipment. Our training is not limited to staff members only, but our team will return to train and answer any questions your residents have regarding the equipment as needed.
Frequently Asked Questions